Respond, Don’t React: Navigating Negativity Online

A$39.00

Online negativity can escalate quickly—from a difficult comment or unfair review to trolling, harassment, threats or a full-scale pile-on. When it happens, knowing what to do next can make all the difference.

Respond, Don’t React: Navigating Negativity Online is a practical live workshop designed to help business owners and professionals respond calmly, protect their wellbeing and make informed decisions when online communication turns hostile.

During this 75–90 minute session, we will cover:

  • What to do immediately—and what to avoid

  • How to document comments, messages and other evidence

  • The difference between criticism, trolling, harassment and threatening behaviour

  • When to respond, disengage, block, report or escalate

  • How to de-escalate difficult online interactions

  • How to establish and enforce boundaries

  • Who you may need to contact, including the platform, eSafety Commissioner, police, legal support or a communications professional

  • How to protect your reputation and wellbeing throughout the process

  • How to approach the right support person and clearly explain what has happened

This workshop is not about silencing disagreement or avoiding legitimate accountability. It is about recognising when communication has crossed a line and having a clear, considered plan for what to do next.

You will leave with practical strategies to help you respond thoughtfully without being pulled into someone else’s behaviour.

Investment: $39 AUD

Online negativity can escalate quickly—from a difficult comment or unfair review to trolling, harassment, threats or a full-scale pile-on. When it happens, knowing what to do next can make all the difference.

Respond, Don’t React: Navigating Negativity Online is a practical live workshop designed to help business owners and professionals respond calmly, protect their wellbeing and make informed decisions when online communication turns hostile.

During this 75–90 minute session, we will cover:

  • What to do immediately—and what to avoid

  • How to document comments, messages and other evidence

  • The difference between criticism, trolling, harassment and threatening behaviour

  • When to respond, disengage, block, report or escalate

  • How to de-escalate difficult online interactions

  • How to establish and enforce boundaries

  • Who you may need to contact, including the platform, eSafety Commissioner, police, legal support or a communications professional

  • How to protect your reputation and wellbeing throughout the process

  • How to approach the right support person and clearly explain what has happened

This workshop is not about silencing disagreement or avoiding legitimate accountability. It is about recognising when communication has crossed a line and having a clear, considered plan for what to do next.

You will leave with practical strategies to help you respond thoughtfully without being pulled into someone else’s behaviour.

Investment: $39 AUD